River City Gun Exchange

[RDF]

This morning, with some trepidation due to reading bad reviews about River City Gun Exchange in Sacramento, I took a chance and went there.

Greg and Loren, along with someone whose name I did not get, were all very friendly, extremely helpful, and knowledgeable.

I heartily recommend this store. They have a great supply of ammo, guns and assorted supplies.

If you're ever in the area, drop in. I'm sure you will be glad you did.

[akulahawk]

River City Gun Exchange has one or two employees that can be a bit gruff with the customers. I would imagine that most/all the complaints are from him/them. Otherwise, their prices aren't too bad, but since they're in the City of Sacramento, if you buy ammo, you gotta do the other required hoops (aka: registration). It's not their fault though... the last time I was there, they weren't too happy with having to do it.

[1buba]

I've been in there a couple times. It seems that all gun stores now have a couple of employees that just have no business dealing with the public.

Can i ask where you saw the negative reviews? Were they on this board?

[yubasutterccw]

If you have a ccw you are exempt from the ammo purchase paperwork.

[Sigman]

There hasn't been a gun I've been too that hasn't had someone who needs some customer service training. It's just the way it is. Sometimes selling a gun isn't as important BSing with your co worker.

[ptbarnacle]

I recently purchased a Sig 229 and River City was the only one who had any in stock or would talk about ordering. They had a cool two tone in and gave me a good price.

I found them fine to deal with. I agree that all gun stores have a few surley folks.

A couple places wouldn't get back to me on a price to order one from Sig. Even after repeated calls, so I drove down to River City- a not great part of town. some interesting people looking at guns who maybe shouldn't be.

I did buy ammo there and learned of the new Sacramento law to buy ammo requiring registration and background. Shocked me, but then the guy announced that I don't need to because I have a CCW. He then stated how rare they are and, "Wow, he's got a CCW". I had to hold my finger up to my lips to quiet him down. CCWs are exempt from filling out paperwork for ammo.

[1buba]

Hey watch it. I lived about 6 blocks from there for 10 or 15 years. lol

Originally Posted by ptbarnacle

I recently purchased a Sig 229 and River City was the only one who had any in stock or would talk about ordering. They had a cool two tone in and gave me a good price.

I found them fine to deal with. I agree that all gun stores have a few surley folks.

A couple places wouldn't get back to me on a price to order one from Sig. Even after repeated calls, so I drove down to River City- a not great part of town. some interesting people looking at guns who maybe shouldn't be.

I did buy ammo there and learned of the new Sacramento law to buy ammo requiring registration and background. Shocked me, but then the guy announced that I don't need to because I have a CCW. He then stated how rare they are and, "Wow, he's got a CCW". I had to hold my finger up to my lips to quiet him down. CCWs are exempt from filling out paperwork for ammo.

[ptbarnacle]

Originally Posted by 1buba

Hey watch it. I lived about 6 blocks from there for 10 or 15 years. lol

Need I say more?

[1buba]

Originally Posted by ptbarnacle

Need I say more?

hahahahaa. Was afraid you might be back to read that...

[NikNak]

Originally Posted by Sigman

There hasn't been a gun I've been too that hasn't had someone who needs some customer service training. It's just the way it is. Sometimes selling a gun isn't as important BSing with your co worker.

Essentially the counter help at most gun stores are "low rent" employees. Most people with good customer service skills would have a higher paying job. Many times the owners are just tired of all the stupid questions like ...
"I want to buy some shotgun shells"
("What type?")
"Doesn't matter, I just want to cut the powder out to make cannon powder... I read it on the internet."
("GET OUT OF MY STORE!" )
Actual conversation I witnessed....

[awitham]

Originally Posted by 1buba

Hey watch it. I lived about 6 blocks from there for 10 or 15 years. lol

And now you don't - seems like a good move!

[akulahawk]

awitham - those of us that know 1buba still wonder if it was 10 or 15 years... If he can't remember, how can we? I do shop there when I can. RCGE is a good shop, but like many shops, there's an employee or two that some people just don't like.